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Satisfaction Guarantee, Terms and Conditions

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Terms & Conditions

I. Terms of Use
II. Disclaimer of Warranties and Liability
III. Payment and Renewal Policy
IV. Guarantee and Cancellation Policy
V. Privacy Policy
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TERMS AND CONDITIONS
Career Mentor Services® ("The Service")
The Service is an online information service from Career Mentor Resources. By using the Service, you agree to the Terms and Conditions for a basic Resource Package and or any other Career Mentor Resources Package or Subscription. Please read the Terms and Conditions carefully. Career Mentor Services, may revise the terms in this Agreement at any time (the current version of the Terms and Conditions will be posted at http://www.CareerMentorServices.com (via our Policy/terms and conditions link). By using the Service after any change in the Agreement is posted, you agree to be bound by all of the changes. The Subscriber is responsible for complying with the Terms and Conditions. Any violation of the Terms and Conditions may jeopardize future use of the Service, and upon any such violation, such account may be subject to immediate suspension or termination.

If you do not agree with these Terms and Conditions, please contact Career Mentor Services® by e-mail or phone at 215-489-8820.
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SECTION 1. COPYRIGHT AND LIMITATIONS ON USE
1.1 Under the terms of a Resource Package and or any other Career Mentor Service Package or Subscription, access to Career Mentor Services®, tools or services, and other Career Mentor Packages such as the Resource Package, the Customized Service Programs, Personalized Marketing Programs, Performance Optimization or Business Start Up Resource Package is for the Subscriber ONLY and may not be shared. The Subscriber is responsible for the confidentiality and use of the Subscriber's user name and personal password. The Subscriber's responsibility extends to all activity and use under the user name and password. By purchasing the Basic Subscription, you agree not to reproduce, retransmit, photocopy, distribute, disseminate, sell, publish, broadcast, or circulate the information received through the Service to anyone without the express prior written consent of Career Mentor Services®. Information abstracted from the profiles can be used for research purposes. Copying and distributing original copyright-protected content from the profiles and other areas of the site is expressly forbidden.


1.2 The Subscriber agrees to provide complete and accurate account information. It is the sole responsibility of the Subscriber to report any changes to Career Mentor Services® immediately. Further, if it is determined that the information provided is inaccurate or incomplete, then Career Mentor Services®, reserves the right to suspend or terminate the account until such information is corrected by the Subscriber.


1.3 The information available through the Service is the property of Career Mentor Services®, or its licensors, and is protected by copyright and other intellectual property laws. Information received through the Service is for the Subscriber's use only. Corporations, enterprises, organizations or other commercial entities are not authorized to use the Basic Subscription Service under these Terms and Conditions.


1.4 Users and Subscribers may not post any content from the Service to newsgroups, mail lists, or electronic bulletin boards, without the prior written consent of Career Mentor Services®.


1.5 Career Mentor Services®, reserves the right to monitor the Subscriber's use of all content, services, and tools to ensure the Subscriber's compliance with the Terms and Conditions. If it is determined that the Subscriber is not in compliance with these Terms and Conditions, Career Mentor Services®, reserves the right to take such action as is deemed necessary, including, but not limited to, suspension or termination of the Subscriber's account. The Subscriber acknowledges that such monitoring of use may include determining whether or not the Service is accessed under the account from multiple IP addresses, as well as noting excessive use from Basic Subscription accounts.


1.6 The Service includes facts, views, opinions, and recommendations of individuals and organizations deemed of interest. Career Mentor Services®, does not guarantee the accuracy, completeness, or timeliness of, or otherwise endorse, these views, opinions, or recommendations; give investment advice; or advocate the purchase or sale of any security or investment.
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SECTION 2. DISCLAIMER OF WARRANTIES AND LIABILITY
2.1 Due to the number of sources from which information on the Service is obtained, and the inherent hazards of electronic distribution, there may be delays, omissions, or inaccuracies in such information and the Service.


2.2 Career Mentor Services®, AND ITS AFFILIATES, AGENTS, AND LICENSORS CANNOT AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENTNESS, NONINFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OF THE NEWS AND INFORMATION AVAILABLE THROUGH THE SERVICE, OR THE SERVICE ITSELF. NEITHER Career Mentor Services®, NOR ANY OF ITS AFFILIATES, AGENTS, OR LICENSORS SHALL BE LIABLE TO THE SUBSCRIBER OR ANYONE ELSE FOR ANY LOSS OR INJURY CAUSED IN WHOLE OR IN PART BY ITS NEGLIGENCE OR CONTINGENCIES BEYOND ITS CONTROL IN PROCURING, COMPILING, INTERPRETING, REPORTING, OR DELIVERING THE SERVICE AND ANY NEWS AND INFORMATION THROUGH THE SERVICE. IN NO EVENT WILL Career Mentor Services®, ITS AFFILIATES, AGENTS, OR LICENSORS BE LIABLE TO THE SUBSCRIBER OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY THE SUBSCRIBER IN RELIANCE ON SUCH INFORMATION, OR FOR ANY CONSEQUENTIAL, SPECIAL OR SIMILAR DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SUBSCRIBER AGREES THAT THE LIABILITY OF Career Mentor Services®, ITS AFFILIATES, AGENTS, AND LICENSORS, IF ANY, ARISING OUT OF ANY KIND OF LEGAL CLAIM (WHETHER IN CONTRACT, TORT, OR OTHERWISE), IN ANY WAY CONNECTED WITH THE SERVICE OR THE INFORMATION IN THE SERVICE, SHALL NOT EXCEED THE AMOUNT THE SUBSCRIBER PAID TO Career Mentor Services®, FOR USE OF THE SERVICE.


2.3 Career Mentor Services® may discontinue or change the Service, or its availability, at any time without notice. The rights and obligations of this Agreement are not assignable. If any provision of this Agreement is invalid under applicable law, the remaining provisions will continue in full force and effect. This Agreement, all intellectual property issues, and your rights and obligations shall be governed by the laws of the United States of America and the State of Pennsylvania governing contracts wholly entered into and wholly performed within Pennsylvania.
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SECTION 3. PAYMENT POLICIES
3.1 Basic Subscription – The basic one-month on-line subscription membership "Career Mentor Resource Program"or "Business Start-Up Program"Account:
A credit card is required for all Career Mentor Resource Packages and or any other Career Mentor Service Package or Subscription service. If you have a Subscription, your credit card account will be charged for the initial subscription. We accept Visa, MasterCard, American Express, and Discover cards.
Career Mentor Services® will notify a subscriber each time a subscriber log's on, how many days are remaining until the end of ones subscription. Career Mentor Services® will send out an email notice for the renewal 5 days prior to the termination of the subscription.
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SECTION 4. SATISFACTION GUARANTEE AND CANCELLATION POLICIES
4.1 To cancel your Career Mentor Services and or any other Career Mentor or Career Mentor Service Package or Subscription, you may e-mail your cancellation it to cancel@CareerMentorServices.com or call customer service at 215-489-8820, or send it via regular mail to Career Mentor Services®, Attn: Customer Service, 4387 Swamp Road & Rte 313, Suite 291, Doylestown, PA 18901. Please be sure to provide your name, address, e-mail address, user name, and password for authentication. In order to improve our service, we ask that you include the reason you want to cancel. Cancellations are processed upon receipt of the cancellation request. Cancellations requesting a closing statement will receive confirmation via e-mail (if an e-mail address has been provided). Due to the unique and proprietary nature of our customized services and programs, canceled services for any reason will be entitled to a refund of 25% of the original service purchase or subscription. Any refund due will be credited to the credit card associated with the account.
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SECTION 5. PRIVACY POLICY
Protecting the privacy of the information you submit to Career Mentor Services® is of great importance to us. We will use our best efforts to ensure that submitted information is kept private and used only in the ways described below. If you have further questions regarding our commitment to you, please feel free to contact us.


5.1PERSONAL INFORMATION: Your resume and all the information submitted for preparation of your resume, and free resume review, as well as career coaching is considered strictly private, and unless we believe we are required by law to do so, Career Mentor Services® will not disclose that information to anyone without your authorization.
With your authorization, Career Mentor Services® may use your information or share your information with our marketing partners to make you aware of products and services that we believe may be of interest to you, or to contact you regarding changes in our products and services. You may choose to not receive these types of communications from us simply by sending an email to cancel@careermentorservices .com


5.2 STATISTICAL INFORMATION: Career Mentor Services® gathers collective information about our users and their use of our site. This data may be used anonymously and in the aggregate in order to improve our services and in connection with planning, marketing, and advertising our services. We may share this information with our partners, but only in the aggregate. We do not disclose information about your individual visits to Career Mentor Services®, or personal information that you provide, such as your name, address, e-mail address, telephone number, credit card number, etc., to any outside parties, except when we believe the law requires it or when you have authorized it. In addition, if you input information on a registration page co-branded by Career Mentor Services® and a third party (for instance, a co-branded contest registration), your information may become the property of both Career Mentor Services® and such third party. Career Mentor Services® is not responsible for the information that any such partner company receives.


5.3 FEEDBACK: Career Mentor Services® may conduct surveys or provide areas within our site where you can submit feedback to us. You are never required to provide such information, but if you do provide it, any such information and feedback submitted to us through these mechanisms become the property of Career Mentor Services®. We may use this information and feedback for marketing purposes, or to contact you for further feedback about Career Mentor Services®.


5.4 CONTACTING YOU: If Career Mentor Services® needs to contact you regarding questions about your resume or other career related matters while it's being written or reviewed in our free resume review (for example, if you forgot to enter some important information), we will try to reach you by e-mail first. In the event we must contact you by telephone regarding your resume, we will use our best efforts to contact you as discreetly as possible.


5.5 SECURITY: When you place an order online at Career Mentor Services®, your personal details and credit card information are scrambled using SSL encryption technology before being sent over the Internet. Although we cannot guarantee encryption or the privacy of your personal details and credit card information, SSL makes it very difficult for your information to be stolen or intercepted while being transferred.


5.6 COOKIES: Career Mentor Services® uses "cookies"in order to improve our customers' use of the site. Cookies enable us to remember customer user names, passwords and preferences, and track your use of our site, enabling us to deliver a faster, personalized, consistent service.


5.7 ADVERTISING: On occasion, we may use third-party advertising companies to serve ads when you visit our Web site. These companies may use information (not including your name, address email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. As with most Internet Service Providers, you may filter out any unwanted reoccurring email via your ISP internal email filter process.


5.8 PRIVACY COMMITMENT CHANGES: If we decide to change the Career Mentor Services® privacy commitment, we will post those changes here so that you know which information we gather, how we may use it, and whether we will disclose it to anyone. If you have questions or concerns about Career Mentor Resources®'s privacy commitment, please feel free to e-mail us at info@Career Mentor Services®
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Last updated January 1, 2006

 

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